Terms & Conditions

1. Acceptance of Terms

By accessing and using the Sterling AI website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Description of Services

Sterling AI provides AI implementation and automation services for businesses, including but not limited to:

• AI assistant development and deployment
• Process automation consulting and implementation
• Lead generation and customer acquisition systems
• Business workflow optimization
• Related consulting services

3. User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper operation of our services

4. Intellectual Property

All content, designs, graphics, and materials on this website are the intellectual property of Sterling AI unless otherwise noted. You may not:

• Copy, reproduce, or distribute our proprietary materials
• Use our trademarks or branding without prior written consent
• Create derivative works based on our content
• Use our intellectual property for any commercial purpose

5. Payment Terms

For paid services:

• Payment terms will be specified in individual service agreements
• Services requiring upfront payment must be paid before work begins
• Refunds are handled on a case-by-case basis per the service agreement
• Late payments may incur additional fees

6. Limitation of Liability

Sterling AI shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical issues beyond our control
• Any damages arising from user-generated content

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available." Sterling AI makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of our services. We do not guarantee specific results or outcomes from the use of our AI solutions. Business results may vary based on implementation, industry, and other factors.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of business. We implement appropriate security measures to protect your business data and will not disclose your confidential information to third parties except:

• As required to provide contracted services
• With your prior written consent
• As required by law

9. Termination

Either party may terminate services as follows:

• Consulting services: 30 days written notice
• Monthly retainer agreements: Per terms in service agreement
• Immediate termination for breach of these terms

Upon termination, you will pay for all services rendered through the termination date.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising from these terms shall be resolved in the appropriate courts of New Jersey.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the modified terms.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms and Conditions, together with any service agreements, constitute the entire agreement between you and Sterling AI regarding the use of our services. This agreement supersedes all prior agreements and understandings.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: hello@sterlingai.com
• Phone: 848-992-0990